Ordering from the Nursery

Ordering Information

The Intervale Conservation Nursery is open Monday-Friday, 8:00 am to 4:30 pm. Orders can be submitted by phone or email and are placed in the order they are received. Please place your order early to ensure availability. If a species is sold out at the time your order is received, a Nursery staff member will contact you regarding appropriate substitutions.

Payment methods

Please do not send payment with your order. After your order has been processed you will receive an invoice. Payment is due 30 days from date of invoice. If picking up plant material at the Nursery, payment can be made via cash or check at our reception desk and should include a copy of your invoice. Checks can be made payable to Intervale Center Inc. Please include your invoice number on the check.

Changes/Cancellations/Holding Fees

You may make additions to your order at any time. We ask that subtractions from orders be made prior to March 1st. Orders for nursery stock cancelled after March 1st will be billed at a 25% cancellation charge. An additional holding fee will be charged for bare root seedlings held after May 15th.

Delivery/Pickup

Delivery rates are determined by travel distances.
Delivery prices are as follows:

  • 0-25 miles - $45
  • 26-50 miles - $90
  • 50-100 miles - $170
  • 101-125 miles - $210

Customers are encourages to pick up their orders whenever possible. Please contact us to schedule pickups and deliveries.

Claims

If plant material is delivered in unsatisfactory quality or condition, the recipient must notify the Nursery within 24 hours. Plant material will be replaced or refunded. The Nursery will make every effort to coordinate delivery with your site. If a delivery is made without a recipient present, the Intervale Center will not be held responsible for the condition of the plant material.

Returns

Container stock may be returned within 48 hours of receipt. Bare root seedlings and bioengineering material are non-returnable.

Contract Growing

Contract growing is available. Please contact us for more information.